Facilitation Skills


Title: Online Course

Get instant access to our Facilitation Skills Course!

Trainers and their participants will all benefit from the facilitator skills developed in this online course. Staff meetings, project meetings, and planning and coordinating meetings all take time, and this course has been created to make core facilitation skills better understood and readily available for any organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

At the end of this course, participants will be able to:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Identify the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive

Take Facilitation Skills course today, customize to meet the needs of your group and presto, you are ready!

Just $50 for instant access to your course
  • Enrol now and start today!
  • Easy to follow, interactive learning
  • 365 days access to your course
  • Printable certificate of completion to hang on your wall and take to your next job interview
  • Learn on your PC, Smart Phone, Tablet and iPad

Course Outline

Session One: Course Overview

Session Two: Defining Your Role

  • Facilitation, Training, and Chairing
  • Making Connections

Session Three: How Facilitators Work

  • Key Skills
  • Facilitation Skill Levels
  • Facilitation at a Glance

Session Four: Establishing Ground Rules

Session Five: Content and Process

Session Six: Types of Thinking

  • Divergent Thinking and Convergent Thinking
  • Grey Matters

Session Seven: Handling Controversial Issues

Session Eight: Communication Skills

  • Getting Started
  • Active Listening
  • Asking Questions
  • Non-Verbal Messages

Session Nine: Listening For Common Ground

Session Ten: Common Facilitation Techniques

  • Top Techniques
  • Making Connections

Session Eleven: Providing Effective Feedback

  • Giving Feedback
  • The Feedback Process
  • One Step Further

Session Twelve: Managing Divergent Perspectives

Session Thirteen: The Language of Facilitation

  • Applying the Language
  • Case Study

Session Fourteen: Building Agendas

Session Fifteen: Dealing with Difficult Dynamics

  • Mix and Match
  • 12 Easy Ways to Intervene

Session Sixteen: Building Sustainable Agreements

Session Seventeen: Stages of Team Development

  • The Five Stages
  • Making Connections

Session Eighteen: Analysis Tools

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Learning online

This course is 100% online. Once enrolling you will receive INSTANT online access to the learning materials, activities and quizz's.

Entry requirements

No prior knowledge is needed to complete this course, however basic computing skills is recommended. You will need access to the Internet. Our courses are compatible with most modern browsers.

Frequently Asked Questions

Q. Do I get a certificate for completing the course? A. You will receive a certificate of completion that you can download instantly once you have successfully complete the course..
Q. Can I do the course on my smart phone or tablet? A. The learning material can be accessed from your smart phone or tablet or a PC.
Q. What happens after I click enrol? A. After clicking the enrol button at the top of this page, you will set up your account and password and then you can pay for the course through our secure checkout system or through PayPal. You can then log in and have INSTANT access to the course.
Q. What if I need help while doing the course online? A. Our courses are self paced, user driven courses and are easy to follow and understand. Our support team will be available to assist you should you have trouble accessing your course but are not trained experts on the content of the course and can only provide limited support in course content.
Q. How long do I have to complete the course? A. Each LearnMe online course is available for 365 days from the time of enrolment. Even after you have completed the course you can still go back review the the course as many times as you like within your access period.
Q. What if I have other questions? A. Contact our Support Team.