Crisis Management


Title: Online Course

Get instant access to our Crisis Management Course!

The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Crisis Management trainers do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help prevent, respond, and recover from all crises. This online course supports trainers to ensure organizations can manage any kind of crisis.

This course will help you teach participants how to:

  • Assign people to an appropriate crisis team role
  • Conduct a crisis audit
  • Establish the means for business continuity
  • Determine how to manage incidents
  • Help teams recover from a crisis
  • Apply the crisis management process

Launch effective Crisis Management today!

Just $50 for instant access to your course
  • Enrol now and start today!
  • Easy to follow, interactive learning
  • 365 days access to your course
  • Printable certificate of completion to hang on your wall and take to your next job interview
  • Learn on your PC, Smart Phone, Tablet and iPad

Course Outline

Session One: Course Overview

Session Two: What is Crisis Management?

  • Defining Terms
  • The Crisis Management Team
  • Creating the Team

Session Three: Training Leaders and Staff

  • Training Essentials
  • Conducting Training

Session Four: Conducting the Crisis Audit

  • Why Audit?
  • Using a Risk Matrix

Session Five: Performing a Risk Level Analysis

  • The Four Categories
  • Case Studies

Session Six: Developing a Response Process

  • Pre-Assignment Review
  • Crisis Response Process

Session Seven: Consulting with the Experts

Session Eight: Incident Management Techniques

  • Case Study
  • Responding to Incidents
  • Documenting Incidents
  • Investigating Incidents

Session Nine: Working through the Issues

  • Model Overview
  • Phase One
  • Phase Two
  • Phase Three
  • Types of Decisions

Session Ten: Establishing an Emergency Operations Center

  • EOC Considerations
  • Who is In Charge?

Session Eleven: Building Business Continuity and Recovery

  • Creating Continuity
  • Essential Crisis Plan Elements

Session Twelve: Walliallia

  • Background
  • Exercise One: Gas Line Explosion at Water Plant
  • Exercise Two: How are you Feeling?
  • Exercise Three: The Last Question

Session Thirteen: Recovering and Moving On

  • Initial Adjustments
  • Working Things Out
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Learning online

This course is 100% online. Once enrolling you will receive INSTANT online access to the learning materials, activities and quizz's.

Entry requirements

No prior knowledge is needed to complete this course, however basic computing skills is recommended. You will need access to the Internet. Our courses are compatible with most modern browsers.

Frequently Asked Questions

Q. Do I get a certificate for completing the course? A. You will receive a certificate of completion that you can download instantly once you have successfully complete the course..
Q. Can I do the course on my smart phone or tablet? A. The learning material can be accessed from your smart phone or tablet or a PC.
Q. What happens after I click enrol? A. After clicking the enrol button at the top of this page, you will set up your account and password and then you can pay for the course through our secure checkout system or through PayPal. You can then log in and have INSTANT access to the course.
Q. What if I need help while doing the course online? A. Our courses are self paced, user driven courses and are easy to follow and understand. Our support team will be available to assist you should you have trouble accessing your course but are not trained experts on the content of the course and can only provide limited support in course content.
Q. How long do I have to complete the course? A. Each LearnMe online course is available for 365 days from the time of enrolment. Even after you have completed the course you can still go back review the the course as many times as you like within your access period.
Q. What if I have other questions? A. Contact our Support Team.