Certificate III in Information, Digital Media and Technology

This course teaches the skills you need to develop as an advanced ICT user. This course builds upon the basic IT training undertaken in the Certificate II in IT to allow you to become proficient in a wide variety of ICT technical functions.
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ICT30118 Certificate III in Information, Digital Media and Technology can provide the skills you need to develop as an advanced ICT user. This course builds upon the basic IT training undertaken in the Certificate II in IT, to allow you to become proficient in a wide variety of ICT technical functions.

It will furnish you with specific ICT training and employability skills that will enable you to work in a number of diverse roles within the IT industry including network administration, web and digital media technologies, or software applications.

The Certificate III in Information Technology qualification could position you to work as a help desk officer or assistant, an ICT operations or user support person, or to work in PC or technical support.

Included with your course.

Free Office 365 Student License

*For the duration of your course. Microsoft Word, Excel, and PowerPoint applications compatible with PC and Apple devices



The ICT30118 Certificate III in Information, Digital Media and Technology qualification is made up of 17 units comprising 6 core units plus 11 elective units. The six core units are designed to provide a solid ICT skills base in the workplace and include training for creating user documentation, installing and optimising operating system software and running standard diagnostic tests. The remaining 11 units allow students to move into specialist streams of interest within the Cert III framework that will complement their current work roles or propel them towards their career goals. Our course covers all the Application specialist units and important skills for most workplaces.

BSBWHS304 Participate effectively in WHS communication and consultation processes
Whether it’s a small home office, a large office or 1 of 100 cubicles on your floor, being aware of health and safety risks in your working environment is important. Topics include identifying WHS issues, reporting it to relevant staff and working with others to develop relevant process.

BSBSUS401 Implement and monitor environmentally sustainable work practices
Business sustainability includes strategies and practices that aim to meet the needs of current day society without compromising the human and natural resources that will be needed in the future. Learn how to implement a strategy for your business.

ICTICT202 Work and communicate effectively in an ICT environment
Behind so many workplace frustrations is the problem of effective communication. Learn about understanding company policies, responding to clients requests, cultural differences, escalations and how to work effectively in an IT workplace.

ICTICT301 Create user documentation
We all need help at times. Learn to create user guides, Wiki’s and other types of written information in ways that are clear and easy to navigate for your team and its clients.

ICTICT302 Install and optimise operating system software
Learn to install a windows operating system and then configure it to a suit client’s requirements.

ICTSAS308 Run standard diagnostic tests
In this unit, you will learn to troubleshoot system problems, conduct diagnostic tests on a range of platforms, conduct preventative maintenance and more.

ICTICT203 Operate application software packages
Learn how to use Microsoft Word 2016 and Excel 2016 at an intermediate level with skills you can really use in your workplace. Templates, Mail Merges, Styles and formulas just to name a few of topics covered.

ICTICT304 Implement system software changes
Learn how make system software changes in a professional manner such as in a workplace and your ability to hand over the modified system software to the client.

ICTICT307 Customise packaged software applications for clients
Analyse, design, implement and review the customisation of packaged software applications, using simple programming constructs. This includes the customisation of existing software that will make the daily task of the computer operation more efficient and easier to accomplish.

ICTICT308 Use advanced features of computer applications
Go deeper and learn Advanced Microsoft Word 2016 and Excel 2016 skills and techniques and how they can be best utilised in your organisation.

ICTICT409 Develop macros and templates for clients using standard products
We cover determining customer needs, choosing software, developing macros and templates, providing documentation and more.

ICTSAS304 Provide basic system administration
In this unit we cover the management of a computer system in relation to systems backup, restore, security and licensing in a stand-alone or client server environment.

ICTWEB201 Use social media tools for collaboration and engagement
Facebook, Twitter and YouTube are not only fun but can be a powerful ally to your business needs. Find out how social media can work for you.

ICTWEB302 Build simple websites using commercial programs
In this unit we take a look at the world’s most popular website builder, WordPress, as we build a three page website and take it live. We also look at some other commercial programs for site building.

ICTWEB303 Produce digital images for the web
When you’re building a website, you need to know how to find the images you need and how to make sure they look exactly how you want them to, as well as what format they should be in to be displayed best. In this unit we look at image sourcing and manipulation and more.

CUADIG303 – Produce and prepare photo images
If you would like to know more about collecting images and preparing them for use in print publications and on your website then this unit may interest you.

ICPDMT321 – Capture a digital image
There’s more to taking a great photo than just clicking a button on your smartphone. Angles, content position, lighting, colour, focus, shutter speed, resolution and transferring files are just a few of things we learn about in this unit.


If you need extra points to gain your senior certificate in your state of study, completing the ICT30118 qualification may gain you additional points. You can complete the Certificate III in Information, Digital Media and Technology either while you are at school or even after you have completed but and still need additional QCE Points to gain your HSC (High School Certificate).

You can either enroll online directly as student with LearnMe or contact your school who can inquire on your behalf. Your school may already be part of our School Partnership Program. To determine exactly how many QCE points you might gain you should speak with the Student Pathways Coordinator at your school or contact your State’s department for the HSC such as the QCAA in Queensland.


Do you already have skills in IT? If so, you could be holding a nationally recognised qualification.

Getting your IT certificate is easy and you can do it right from your desk. Using our proprietary online skills recognition tool, we can easily take you step by step through proving your skills without you having to leave your home or office.

Our online trainer will guide you through the recognition process one simple step at a time. They will ask you some questions to prove your knowledge on each subject, and then ask you to demonstrate your skills from your own computer. Providing references, your resume or work history, and examples of work you have done can also help the recognition process and our trainer will give you opportunities to include these as evidence.

You don’t have to know it ALL to enroll in a skills recognition course. For every subject that you CAN prove your skills, we can give you a nationally recognised credit in that course. So even if you don’t quite have all the skills, we can provide you with credits on the subjects that you do, and offer training on anything you might need further assistance with.


  • Before you enrol in the course, please view our Student Handbook for our policies on refunds, privacy and more.

    If you have any questions about these requirements please contact us. This qualification is current as listed on TGA.


  • A computer with Windows 7, 8, or 10 with audio (headphones are recommended)
  • A printer
  • Microsoft Office 2013 or 2016 (recommended). This includes Office365 users.
  • A broadband internet connection for downloading and uploading files
  • For your assessments, you will need to complete various projects which will require you to access social media websites, install free software and record your screen using free screen recording software. If the software is blocked on your network you can use an alternative recording method such as using a smart phone to upload to YouTube for the assessments that require it.
  • Access to a digital device such as a smartphone
  • Access to a workplace for the purpose of answering workplace related questions. This can be a school or even a home office.
  • A digital still camera (A smart phone can be used but a dedicated camera is preferred)
  • A can do attitude


Online Traineeship in Certificate III in ICT30118 is now available to approved applicants. If the applicant is eligible for funding in QLD there is currently no employer gap fees.

If you would like more information about doing a traineeship with LearnMe please call our friendly course advisors on 1300 859 094 or chat live with us during business hours.

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