This course has been superseded by ICT20120 and enrolments in this course are no longer available. Please visit ICT20120 for the latest version.


Certificate II in Information, Digital Media and Technology

This course teaches you the skills needed for you to become a proficient Information and Communication Technology (ICT) user that will enable you to function effectively in an information technology environment in any industry.
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Certificate II in Information, Digital Media and Technology (ICT20115) covers the foundational Information and Communication Technology (ICT) training and skills needed for you to become a proficient user. It includes general computing and employability skills that will enable you to function effectively in an information technology environment in any industry. It will also equip you to work as an office assistant or to work in records management at a junior level.

This qualification also has a fundamental ICT knowledge and skills base, which is pivotal for all other information technology courses. The 7 core units contain the basic IT training required for entry into all ICT11 qualifications from the Certificate III Information Technology course upwards.

Whether you are pursuing a career in the ever-changing IT industry, or just want additional computer skills to complement your career, there's never been a better time to study information technology!

Included with your course.

Free Office 365 Student License

*For the duration of your course. Microsoft Word, Excel, and PowerPoint applications compatible with PC and Apple devices



The ICT20115 Certificate II in Information, Digital Media and Technology qualification is made up of a total of 14 units. OHS and soft skills such as communication are introduced in the 7 core units. You will also learn how to use computer operating systems and hardware, along with software applications (including the various Microsoft Office applications) and digital media packages. The use of social media tools is also covered as part of the Certificate II in IT.

BSBWHS201 Contribute to health and safety of self and others
Understand Health and Safety in your workplace. Learn to control risks, report incidents and implement new OHS policies.

BSBSUS201 Participate in environmentally sustainable work practices
You will learn to effectively measure current resource use and reducing the negative environmental impact of your teams work practices.

ICTICT201 Use computer operating systems and hardware
Your operating system is powerful and can do more than you know. Learn how to use Microsoft Windows and basic hardware to be more efficient and personalised for your needs.

ICTICT202 Work and communicate effectively in an ICT environment
Behind so many workplace frustrations is the problem of effective communication. Learn about understanding company policies, responding to client’s requests, cultural differences, escalations and how to work effectively in an IT workplace.

ICTICT203 Operate application software package
Take an in depth look at Microsoft Word 2016 and Excel 2016 at an intermediate level, with skills you can really use in your workplace. Templates, Mail Merges, Styles and formulas just to name a few of topics covered.

ICTICT204 Operate a digital media technology package
Using Microsoft Publisher 2016 you will learn how to produce flyers and other useful publications.

ICTWEB201 Use social media tools for collaboration and engagement
Facebook, Twitter and YouTube are not only fun but can be a powerful ally to your business needs. Find out how social media can work for you.

CUADIG303 Produce and prepare photo images
If you would like to know more about collecting images and preparing them for use in print publications and on your website then this unit may interest you.

ICTICT205 Design basic organisational documents using computing packages
It’s one thing to be able to use Word and Excel. It’s another to be able to create something useful for your workplace. Learn about organisational style guides, templates and more so you can become a super useful document designer.

ICTICT206 Install software applications
You could almost guess what this unit covers. Along with how to install and uninstall software we cover identifying hardware requirements, licensing working with clients need’s, software research, testing and more.

ICTICT207 Integrate commercial computing packages
In this unit you will learn how to get Excel Spread sheets to automatically update inside Microsoft Word, use a Microsoft Access database table for data in a Mail Merge along with other ways different software packages can be integrated.

ICTSAS203 Connect hardware peripherals
Need new hardware? In this unit we look at purchasing, driver installation and connection of hardware peripherals such as a printer, speakers and webcam.

ICTSAS206 Detect and protect from spam and destructive software
So it turns out you didn’t have a long lost relative in Africa who wanted to leave you 20 million as an inheritance. It was a scam. Learn how to spot those tricky emails, what software you can install to minimise spam and well as checking out firewalls and virus protection.

ICPDMT321 Capture a digital image
There’s more to taking a great photo than just clicking a button on your smartphone. Angles, content position, lighting, colour, focus, shutter speed, resolution and transferring files are just a few of things we learn about in this unit.


If you need extra points to gain your senior certificate in your state of study, completing the ICT20115 qualification may gain you additional points. You can complete the Certificate II in Information, Digital Media and Technology either while you are at school or even after you have completed but still need additional Points to gain your Grade 12 Certificate.

You can either enrol online directly as student with LearnMe or contact your school who can inquire on your behalf. Your school may already be part of our School Partnership Program. To determine exactly how many points you might gain you should speak with the Student Pathways Coordinator at your school or contact your State’s department for Grade 12 such as the QCAA in Queensland.


Do you already have skills in IT? If so, you could be holding a nationally recognised qualification.

Getting your IT certificate is easy and you can do it right from your desk. Using our proprietary online skills recognition tool, we can easily take you step by step through proving your skills without you having to leave your home or office.

Our online trainer will guide you through the recognition process one simple step at a time. They will ask you some questions to prove your knowledge on each subject, and then ask you to demonstrate your skills from your own computer. Providing references, your resume or work history, and examples of work you have done can also help the recognition process and our trainer will give you opportunities to include these as evidence.

You don’t have to know it ALL to enroll in a skills recognition course. For every subject that you CAN prove your skills, we can give you a nationally recognised credit in that course. So even if you don’t quite have all the skills, we can provide you with credits on the subjects that you do, and offer training on anything you might need further assistance with.


  • Before you enrol in the course, please view our Student Handbook  for our policies on refunds, privacy and more.

    If you have any questions about these requirements please contact us

    The ICT20115 Certificate II in Information, Digital Media and Technology online course is a nationally recognised course. This qualification is current as listed on TGA.


  • A computer with Windows 7, 8, or 10 with audio (headphones are recommended)
  • A printer
  • Microsoft Office 2010 or 2013 (recommended) or 2016. This includes Office365 users.
  • A broadband internet connection for downloading and uploading files
  • For your assessments you will need to complete various projects which will require you to access social media websites, install free software and record your screen using free screen recording software. If the software is blocked on your network you can use an alternative recording method such as using a smart phone to upload to YouTube for the assessments that require it.
  • Access to a digital device such as a smartphone
  • Access to a workplace
  • A digital still camera (A smart phone can be used but a dedicated camera is preferred)
  • A webcam
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